STORE POLICY
CUSTOMER CARE
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Contact Us: If you have any questions, concerns, or feedback, please reach out to our customer support team at info@facedownfloat.com. We strive to respond to all inquiries within 24 hours.
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Business Hours: Our customer support is available Monday through Friday, 9:00 AM - 5:00 PM (EST).
PRIVACY & SAFETY
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Data Collection: We collect personal information to process your orders, improve our services, and communicate with you. This includes your name, email address, shipping address, and payment details.
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Data Security: We implement industry-standard security measures to protect your personal information
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Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your order or comply with the law.
PAYMENT METHODS
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Accepted Payment Methods: We accept major credit cards
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Payment Security: Your payment information is processed securely. We do not store credit card details or share financial information with third parties.